www.girlgear.co.uk

PO Box 337
St Peter Port
Guernsey
Channel Islands
GY1 3UH
Tel: 07781 148142

Email: info@girlgear.co.uk

'girlgear


GIRLGEAR FREQUENTLY ASKED QUESTIONS (FAQs)

How do I find my way around the girlgear site?

How do I shop on line?

What happens to my credit card details?

What if I do not own a credit card? / Can I shop off line?

What guarantees do I have?

How do I get into Cycle Touring?



How do I find my way around the girlgear site?
Easy, just go to the Homepage or Site Index page, these contain the main sections and sub-sections. Just CLICK on the pink highlighted links to navigate your way around.


How do I shop on line?
Simple, to shop on line with security and ease, girlgear have written a "How to shop guide". If this is your first time shopping on the Internet we suggest printing out the guide to lead you through the simple steps.


What happens to my credit card details?
When you have finished shopping, select the "checkout "icon, complete the invoice address form and ensure mandatory fields are filled in. CLICK "Next" button, select credit card payment method and CLICK "Next" button to take you to a PAYPAL transaction form. This is hosted on a SECURE SERVER which guarantees a SAFE and smooth transaction. Please complete the form, include your credit card details, once you have submitted the form all the information on it will be encrypted on its way to Payment processing.


What if I do not own a credit card? / Can I shop off line?
Yes, alternatively, if you do not wish to shop on line girlgear offers an "invoice & payment before delivery" option i.e. cheque payments. E-mail or voice-mail us with your order requirements. Do not forget your e-mail or contact number for girlgear to confirm the cost of your order including postage &VAT.


What guarantees do I have?
We guarantee you will be satisfied with our product range and service. We are bound by our terms and conditions and privacy policy. We are a small hardworking team dedicated to promoting cycling as a lifestyle.


How do I get into Cycle Touring?
We believe Cycle Touring is all about having fun, sharing experiences and the freedom of the open road. This can be done independently, if you are a novice to cycling try exploring your local area and build up stamina for longer journeys (why not check out our info page for touring, technical and practical ideas)

If you like company, consider joining a cycle club or group, check out CTC (cyclists touring club) for your local contacts, or why not start your own.